6 Ecommerce Email Marketing Examples & Strategies That Improve Sales


Email marketing is absolutely critical to success in ecommerce. I’d go as far to say you can’t have one without the other. Ecommerce giants like Sephora, Amazon, BestBuy, all heavily rely on email marketing as a tool to pull customers back to their websites.

Although we’ve been using email for ages, it is still considered the most effective form of marketing. Why? Other than picking up the phone, email is as close as you can get to engaging with a customer directly. Technologies like Facebook or Google Ads still rely on “pushing” ads out for people to stumble upon whereas email “pulls” customers in.

Now because email is so widespread it takes a substantial amount of creativity to stand out inside the email inbox. Getting a customer to open an email is difficult enough, let alone getting them to click through on an offer. It helps to have inspiration during the development of a campaign.

In this article I will explore 6 ecommerce email marketing examples and discuss the strategies and tips behind their execution. Use this as inspiration to improve your ecommerce email marketing and drive more sales.

Ecommerce Email Marketing Example #1: Welcome Email

Welcome emails are credited with driving 320% more revenue than other promotional emails.

And yet only 58% of businesses send them.

So 42% of you are missing a serious beat here.

Here’s a welcome email I’ve written from a hypothetical ecommerce business which sells furniture:

Subject Line: Thanks for Joining – Here’s What’s On Sale

ecommerce email marketing

Analysis of this Ecommerce Email Marketing Strategy:

  • The Thank You: Be sure that the first thing your new subscribers see is a thank you note from you. Showing appreciation is a great way to start a relationship.
  • What This Means: Make it clear what subscription entails. Break down the frequency of your mailouts and what they’ll contain.
  • Whitelist: You don’t want to risk the chance that your emails get sent to spam, so prompt recipients to whitelist your “from” email address.
  • Discount code: Start the conversation with your subscribers off right by giving them immediate and concrete value. And, of course, prompt a purchase.

Our friends over at Easy-SMTP have created an awesome infographic on welcome email optimization. Check it out by clicking on this text.

Source: Easy-SMTP



Ecommerce Email Marketing Example #2: Sale Notification

If your ecommerce business is running a sale, your email subscribers need to know. After all, the whole reason they’ve subscribed is to receive updates about when you’re running promotions.

So give them what they want.

Here’s an email I’ve created for that same furniture company’s upcoming 30%-off sale.

Subject Line: Today Only! 30% Off Select Items

ecommerce email marketing

Analysis of this Ecommerce Email Marketing Strategy:

  • Image-focused: The value of this email isn’t just the 30% discount, but also in showcasing how desirable the things are which are 30% off. Using high-quality images shows your recipients that they’re getting 30% off on something they want. 30% off something you don’t want in the first place delivers 0% value.
  • Multiple Call-to-Actions: Make it easy for your recipients to navigate to the department they’re interested in by having a single primary CTA (leading to your homepage) and then multiple secondary CTAs which enable them to quickly go to what they want.
  • The Value, Front and Center: Whatever your promotion is – whether 10%-off, buy-one-get-one-free, or free shipping – that promotion needs to be in the subject line and headline of your email. It’s the reason people are clicking, so don’t hide it.

Ecommerce Email Marketing Example #3: Contest Promotion

Online contests are one of the best ways for your business to generate awareness and drive sales.

Even though contests are awesome to generate more prospective customers, you should use your existing list to get the ball rolling.

The way you do this is to incentivize your entrants to share with their networks: give them bonus entries when they share.

Here’s an example of a contest email I wrote for a hypothetical cosmetic ecommerce company:

Subject Line: Enter today for a chance to win a $250 cosmetic prize package!

ecommerce email marketing

Analysis of this Ecommerce Email Marketing Strategy:

  • Limited Time: Incentivize recipients to enter and share by making your contest open for only a couple weeks. People can be interested, but they’re also lazy. Give them a good reason to act now, rather than next week.
  • Consistent Imagery: This email will send people to a specific contest page. Be sure you use the same (or very similar) image and language to keep your campaign consistent. It’ll improve conversion rates.
  • A Package Deal: If your business sells lower-value products, consider a prize package rather than a single product. The whole is more than the sum of its parts.

Ecommerce Email Marketing Example #4: Gamification

If you can find a way to incorporate gamification into your ecommerce email marketing, you’ll see some of the most impressive returns imaginable – though it is a challenge to do.

For more on gamification in email marketing, check out “8 Venti-Sized Email Marketing Strategies You Can Steal from Starbucks

Here’s an example of a gamification email from the same hypothetical cosmetic ecommerce business:

Subject Line: On Friday, January 24th – Double Your Rewards!

ecommerce email marketing

Analysis of this Ecommerce Email Marketing Strategy:

Gamification, in general, is a super powerful way to drive sales and, more importantly, retention.

It’s a way to build community, as well, with people seeing genuine value from their brand loyalty.

It is, of course, extremely complicated, as you need to be rewarding people individually for every action they take.

But if you can get it to work – whether through a third-party automation platform or your own in-house software development – it can be a huge factor in your business’ growth.

Ecommerce Email Marketing Example #5: New Product Notification

This is the simplest of all the essential ecommerce marketing emails, as it goes out to everybody (no segmentation) and has the simplest “ask” – check out what’s new.

Here’s an example of a new product email:

Subject Line: Shop Manach’s New Spring Collection

ecommerce email marketing

Analysis of this Ecommerce Email Marketing Strategy:

  • Image-focused: Your new product is, by definition, new and exciting. You want to feature that newness (especially with previous buyers) in a visual way. Just as with a software company, where we’re always sure to showcase our newly-updated platform, an ecommerce business needs to show off its shiny new wheels.
  • Short and to the point: Don’t go on in your new product email. Keep your messaging to the point and let the image, and the corresponding product page on your website, speak for themselves.
  • Make it Shareable: Add shareabiilty to your new product email to get your customers to share with their networks. Try something like, “Are you looking for gifts this Christmas? I’ve just checked out [your brand’s] newest [product] and it looks awesome. You can see them [link].”
  • Add a high-contrast call-to-action: Make it obvious where your recipients should click with a large, high-contrast button. This will improve click-throughs on non-personalized emails.

Ecommerce Email Marketing Example #6: Abandoned Cart Email

About 3 out of every 4 products put in an ecommerce shopping cart is abandoned – which can be one of the most frustrating things in online sales.

You put so much effort into getting someone to your website; optimized the product page; even gotten your visitors to say “yes, I do want to buy this. I’ll put it in my cart,” only to have them end up leaving.

Why does this happen?

Well, according to a study done in 2016 of 1,044 US adults…

  • 61% of shopping carts are abandoned because of unforeseen costs which weren’t in the initial quote.
  • 35% are abandoned because the site wanted the prospective buyer to create an account
  • 27% are abandoned because of an overly-complicated checkout process

So, those are the things to avoid. But how do you get back the (let’s say, at least) 50% of people who abandon their shopping cart on your site?

The answer is a shopping-cart abandonment email.

Here’s an example:

Subject Line: Hey, You Left Something Behind!

[ecommerce email marketing

Analysis of this Ecommerce Email Marketing Strategy:

  • Again, image focused: You want to show how beautiful and desirable the product is that they put in their shopping cart.
  • Value-Add: If the #1 reason that people abandon their carts is because of unforeseen costs, decrease the cost with free shipping or a coupon code.
  • Urgency: “Bring it home before they sell out” adds that little bit of urgency to the buyer experience which motivates your prospective customers.

Final Thoughts

Hopefully this article has given you a good place to start with email marketing for your ecommerce business.

If you have any questions, don’t hesitate to reach out in the comment section below!

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