Customer Service
A 3-post collection
How to Leverage eCommerce Consumer Reviews For Higher Conversions in 2020
When you start an eCommerce business, your main concern will always be one of the things you will inevitably have to deal with is how to increase the conversions of your business in the most cost-effective way. While there are numerous practices out there that can help you drive eCommerce sales like email and social
10 Tips to Create the Best Customer Service Emails
One of the challenges of working in customer service is the massive amount of emails you receive and need to be answered as soon as possible. When you’re spending a whole day writing emails, it can be easy to forget that there is another human being on the other end, which is waiting for
7 Easy & Effective Ways to Drive Customer Reviews
In an economy where user experience and social networks dictate buying behavior, customer reviews become priceless. Fortunately for businesses, driving a healthy stream of customer reviews is also possible. Knowing how your customers feel about you is crucial. Whether the message is channeled through user reviews, service issue calls, surveys, or feedback forms, having full