Customer Service
A 2-post collection
10 Tips to Create the Best Customer Service Emails
One of the challenges of working in customer service is the massive amount of emails you receive and need to be answered as soon as possible. When you’re spending a whole day writing emails, it can be easy to forget that there is another human being on the other end, which is waiting for
7 Easy & Effective Ways to Drive Customer Reviews
In an economy where user experience and social networks dictate buying behavior, customer reviews become priceless. Fortunately for businesses, driving a healthy stream of customer reviews is also possible. Knowing how your customers feel about you is crucial. Whether the message is channeled through user reviews, service issue calls, surveys, or feedback forms, having full