One of the most critical assets to your eCommerce business is your customer. Without them, you'd run out of business. Customer service can make or break your brand. Around 74% of people are likely to switch brands if they find the purchasing process too complicated. Not to mention after one negative experience, 51% of customers
With 3.5 billion people using social media worldwide, it shouldn’t come as a surprise that so many brands have joined in. Brands are doing their best to reach and engage their audience with relevant content,but no one is failproof. Social media blunders can hurt your marketing efforts, ruin your public image, and
Social media and eCommerce are now inseparable regardless of your industry, product, or service. If you want to make sales, setting up an online store isn't enough. The “build it and they will fade long ago”. Today you have to go where your customers are active, social media. With an average of 3 hours are
When it comes to social media marketing, brands seem to forget the essential factor for success, being social! It doesn't matter how great your content is, if it's not relevant or relatable, then it's going to be overlooked by a brand that aims to connect with their audience. One way to grab your ideal followers'
We live in an era of unprecedented small business activity. The internet age has enabled entrepreneurs in nearly every niche market to set up shop and compete with larger corporations. Digital tools like website builders, automated services like payroll, increased communication, and the gig economy all enable small business owners to go toe to toe